Vol. 19 - 4
Microfoundations of decoupling: From a coping theory perspective
Linh Chi Vo, Jean-Denis Culié, Eléonore Mounoud.
Pages : 248-276
In neo-institutional theory literature, studies of decoupling have provided only a binary view of the employees of symbolic structures: ceremonial props or change agents. To obtain a richer view of the working life of these particular individuals, we rely on an instrumental case study to examine how they perceive a decoupling situation and do their job. Our fieldwork takes place in a multinational company, which adopts the vision and implements different tools and practices of knowledge management (KM), but a decoupling situation eventually emerges where KM ends up as a ceremonial façade. After four years of participant observation, we conclude our fieldwork by interviewing the seven knowledge managers we have worked with. We initially develop a typology representing the different ways in which these knowledge managers interpret the decoupling situation and accomplish their mission accordingly. Moreover, as we observe that they all suffer from stress, we use the coping theory to further investigate their working life and eventually transform our typology into a manifestation of decoupling at micro level. Meaning-making, work-level actions and emotions are brought into this picture, illustrating the reciprocal relationships between the decoupling situation and the micro-level employees of the symbolic structures, thereby explaining how decoupling persists from a micro perspective. This result contributes to enhancing the micro-macro link in institutional analysis that has been greatly missing in the neo-institutional theory literature. | Download PDF (EN)
Information Management - Qualitative Methods
Technological innovation, organizational change,and product-related services
Arman Avadikyan, Stéphane Lhuillery, Syoum Negassi.
Pages : 277-304
The literature regarding the determinants of servitization emphasizes the role of organizational change and usually overlooks the role of technological change. Using an original sample of 1,129 German manufacturing firms, we reverse the hierarchy: Product novelty is a main driver of product-related service (PRS) activities. It especially boosts consulting and training services. The structure of the PRS portfolio is dependent on product novelty. Organizational changes toward a more flexible company or the adoption of new advanced manufacturing processes are found, with few exceptions, hardly to influence the decision to offer a product-related service. Our results suggest however, that process innovation is positively linked to the breadth of service surrounding products, whereas organizational innovation is more prone to lead to a larger breadth of services surrounding customer offerings. Product, process, and organizational innovation are not found to be complementary drivers of product-related service offerings. | Download PDF (EN)
Innovation & Technology - Qualitative Methods - Strategy & Business Policy
Post-bankruptcy stigmatization of entrepreneurs and bankers’ decisions to finance
Julien Cusin, Vincent Maymo.
Pages : 305-329
Studies of post-bankruptcy stigmatization generally adopt a sociocultural, determinist reading, in which an entrepreneur who has suffered a business failure will be stigmatized and discriminated against by society. Our research aims to take the debate back to its interpersonal foundations. In this article, we have chosen to study the stigmatized/stigmatizing dyad—through the prism of the banker—in order to shed light on the interpretative process of stigmatization, as well as on the factors that may attenuate or reinforce the stigma. In order to understand how post-bankruptcy stigmatization affects the banker’s decision on whether or not to finance a new entrepreneurial project, we have combined semi-structured interviews with an exploratory experimental method involving small-business advisors from banks. Using the “Gioia” methodology, we develop a theoretical model, enabling us to improve our understanding of the development of post-bankruptcy stigma and the different processes that it implies.
| Download PDF (EN) | Télécharger PDF (FR)
Entrepreneurship - Strategy & Business Policy
Unplugged - Academic Non Fiction
- The Dinner
François-Xavier De Vaujany.
Pages : 330-334
It could have been a nice dinner like so many others: a relaxing moment with some friends. Agnès and Pierre arrived at the house with plenty of time, a beautiful chocolate cake, and a marvelous bouquet of flowers. Agnès is a former sociology student who has worked for over ten years (with increasing detachment) in an HR department. Pierre is a strategy consultant, convinced that the devil is in the detail, and that everything is “potentially strategic.” We had also invited another old friend, Alain, a customer advisor at a bank. With my wife and my son, all the ingredients of a good evening were assembled. Yet it is at the approach of a very promising asparagus risotto that the anger-inducing question was posed …
| Download PDF (EN) | Télécharger PDF (FR)
Unplugged - Relating place to organization: A situated tribute to Doreen Massey
Bertrand Sergot, Anne-Laure Saives.
Pages : 335-352
British geographer Doreen Massey died on March 11, 2016. Her death spurred numerous tributes in the field of human geography acknowledging the depth of her intellectual influence. However, Massey’s thinking and works largely transcend conventional disciplinary boundaries. In this article, we argue that, in the wake of the spatial turn undertaken in the last few years, Massey’s relational approach to space and place represents a potentially significant legacy for organization studies (OS). In the first part of the paper, we present the main conceptual elements of this relational approach as exposed by Massey herself, especially in her 2005 book, For Space. In the second part, we endeavor to show how this relational approach allows scholars to think about the interrelations between space, place, and organization in a different and subtler way. To this end, we first rely on the handful of publications in OS that have begun to exploit the analytical potential of Massey’s vision, most notably combining it with the communication-as-constitutive perspective on organization. So far, this has been done only in terms of space. We thereby underline how Massey’s relational approach to place might allow OS researchers to venture beyond the container metaphor—i.e., the tendency to represent the organization as one or several clearly delineated and stabilized workplaces—which continues to dominate vast swathes of the OS literature. Finally, we identify three main avenues for research, aiming to exploit Massey’s relational approach to place in full.
| Download PDF (EN)
Unplugged - “Place as spatio-temporal events”: Empirical evidence from everyday life in a coworking space
Pages : 353-361
Sergot and Saives pointed out how Massey’s relational approach to the notions of space and place allows a better integration of the spatial and temporal dimensions of organizational phenomena. This paper shows empirically how activities are embedded in the organizational space as constituted and transformed through day-to-day activities. The increasing number of coworking spaces opening worldwide offers an interesting framework to discuss the meaning of space and the importance of physical co-localization for different businesses in the digital era and open innovation paradigm. We use a case study of a coworking space to show the intertwining of spatial and temporal dimensions in the everyday life of an inter-company workplace.
| Download PDF (EN)